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Have you considered expanding your dairy business this year by producing value-added products?

If so, you have likely completed your market research, drafted your business plan, and are now in search of a trusted dairy equipment supplier. Identifying a trusted dairy equipment supplier is crucial for ensuring the quality and reliability of the equipment you purchase. Here are some guidelines to help you identify a trustworthy supplier:

Reputation and Experience:

  • Look for suppliers with a good industry reputation. Check customer reviews, testimonials, and ask for references.
  • Consider suppliers with a long history and experience in the dairy equipment industry.

Product Quality:

  • Evaluate the quality of the products offered by the supplier. High-quality equipment is more likely to be durable and perform well.
  • Inquire about the materials used in manufacturing and quality control measures.

Customer Service:

  • Assess the level of customer service provided by the supplier. A reliable supplier should be responsive, offer clear communication, and provide support before and after the sale.
  • Consider suppliers that offer training, installation, and maintenance services.

Warranty and Support:

  • Check the warranty policies offered by the supplier. A longer warranty period often indicates confidence in the product’s durability.
  • Inquire about the availability of technical support and after-sales services.

Price Transparency:

  • Look for a supplier with transparent pricing. Avoid hidden fees or unclear pricing structures.
  • Prioritise value for money over the lowest price to ensure quality and reliability.

Network and Distribution:

Consider the supplier’s distribution network. A well-established network can indicate reliability in delivering products on time.

Feedback from Industry Peers:

  • Seek recommendations from other businesses or industry peers who have experience with the supplier.
  • Visit the sites established by the supplier to get a firsthand view of their equipment in use.

Participate in Industry Forums:

  • Join industry forums or associations to gather insights and recommendations.
    Visit the Supplier:
  • If possible, visit the supplier’s facility to see the manufacturing process, quality control measures, and overall working conditions.

Financial Stability:

  • Assess the financial stability of the supplier. A financially stable supplier is more likely to fulfil their commitments and provide long-term support.

Get in touch with us today, we are tested, approved and trusted!
An example of a supplier that ticks the boxes is Techwin Limited. Located in the Industrial area of Nairobi, the company manufactures and supplies dairy equipment enhanced with the most recent technological improvements for milk value addition. Get in touch with them on +254 743 793 878


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